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Pulse

Customer feedback analytics

Know what customers want before they ask twice.

Pulse turns scattered feedback into clear themes your whole team can act on.

Free forever on Starter · No credit card

Top themes · last 30 days

Sample data
  • Faster exports86 mentions
  • Mobile app navigation64 mentions
  • Team permissions47 mentions
  • Dark mode31 mentions

Everything feedback needs, nothing it doesn't.

  • Every channel, one inbox

    Pull feedback from surveys, support and reviews into a single searchable stream.

  • Themes surface themselves

    Related comments are grouped automatically so patterns show up without manual tagging.

  • Slice by anything

    Filter by plan, segment, feature or time to see who is asking for what.

  • Alerts that matter

    Get notified when a topic spikes, before it becomes a support queue.

  • Connects to your stack

    Integrations for the tools your team already lives in.

  • Private by default

    Role-based access and clear data controls for every workspace.

From noise to next steps in three moves.

  1. 01

    Connect your sources

    Link surveys, support tickets and app reviews in a few clicks.

  2. 02

    Pulse finds the themes

    Comments are grouped by topic and ranked by how often — and how urgently — they come up.

  3. 03

    Share and act

    Send a weekly digest to product, support and leadership, and track what ships.

Loved by product and support teams.

  • “We used to skim feedback once a quarter. Now our roadmap meetings start with the top themes from Pulse.”
    Rina OkaforHead of Product, Brightloop
  • “Support finally has a way to show product what customers keep asking for — with the evidence attached.”
    Jamal ReyesSupport Lead, Kettle & Co
  • “Setup took an afternoon. The weekly digest alone paid for the subscription.”
    Lena FischerFounder, Tandem Labs

Names and quotes in this concept demo are fictional.

Simple, honest pricing.

Demo pricing for a fictional product.

MonthlyYearly Save 15%+

  • Starter

    For individuals exploring feedback.

    $0 /mo

    • 1 workspace
    • Up to 3 members
    • Basic themes
    Choose Starter

  • TeamPopular

    For product teams that ship weekly.

    $24 /mo

    • Unlimited sources
    • Up to 15 members
    • Smart themes & alerts
    • Integrations
    Choose Team

  • Scale

    For organisations with many teams.

    $65 /mo

    • Everything in Team
    • Unlimited members
    • SSO & audit log
    • Priority support
    Choose Scale

Questions, answered.

What sources can Pulse connect to?

Surveys, support desks, app-store reviews, community forums and CSV uploads. New integrations ship every month.

How does theme detection work?

Pulse groups similar comments using language models, then ranks the groups by volume and recency. You can rename, merge and split themes at any time.

Is my customers' data safe?

Data is encrypted in transit and at rest, access is role-based and you can delete a workspace's data whenever you like.

Can I try it before paying?

Yes. The Starter plan is free forever, and paid plans include a 14-day trial.

Do you offer discounts for non-profits or startups?

We do. Get in touch and we'll set you up with a discounted plan.

Hear your customers, clearly.

Start free today and see your first themes in minutes.

No credit card required

Pulse is a fictional brand. This is a concept build by Hassnain Khan to demonstrate tech & saas website — not a real business or client project.