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Harbor Support

Your website, looked after.

Raise a request and follow it from open to resolved.

New request

  • Update contact form recipient #104

    Route new enquiries to the sales inbox.

    NormalOpen
  • Homepage banner image is blurry on mobile #103

    Serving a larger source image.

    LowIn progress
  • Checkout button unresponsive on Safari #102

    Reproduced; fix under review.

    UrgentIn progress
  • Renew SSL certificate #101

    Renewed and verified.

    NormalResolved

Care plans

  • Care

    Updates, security patches and backups.

    • Monthly dependency updates
    • Uptime monitoring
    • Backups
  • Care + Fixes

    Everything in Care, plus a bug-fix allowance.

    • Everything in Care
    • Priority bug fixes
    • Small content changes
  • Partner

    An ongoing development retainer.

    • Everything in Care + Fixes
    • New features each month
    • Roadmap planning

Harbor Support is a fictional brand. This is a concept build by Hassnain Khan to demonstrate maintenance and technical support — not a real business or client project.